The duty-free store at Delhi airport has started a ‘click and collect’ service through which international passengers can pre-book their purchase online and pick it up from the store on their day of journey. By Kumar Shree
The passengers will need to register themselves on the Delhi Duty Free Service Pvt. Ltd. (DDFS) website to avail the ‘click and collect’ service. Upon registering, they can enter their travel and passport details to book their order. The registered passengers can choose from a range of products such as liquor, tobacco, makeup and skincare products, perfumes, confectionery and more.
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As reported by The Indian Express, the Delhi International Airport Limited (DIAL), in its statement said, “Passengers wanting to avail this facility will first have to register themselves on DDFS website. For online shopping of liquor, they will have to accept a disclaimer that they are above 25 years of age.”
The passengers who will book their orders by completing advance online payment will get a receipt for the same, which they’ll have to show in order to collect their order from the store.
Since the aviation sector has taken a huge hit because of the Coronavirus pandemic, airline operators, as well as stores across various airports, are coming up with new ways to keep the income flowing. The ‘click and collect’ service from the duty-free store at Delhi airport is certainly a step in the same direction. The idea also deserves full marks for enabling a contactless shopping experience for customers, which is the need of the hour.
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The duty-free store at Delhi airport is a joint venture of Delhi International Airport Limited (DIAL), Aer Rianta International and GMR Airports Limited.
Those arriving at the Delhi airport can book orders up to a maximum value of INR 25,000, whereas, others who are taking departure flights from the Delhi airport can book orders up to INR 2,00,000. Moreover, those travelling in groups can purchase up to two litres of alcohol per passport, but they’ll have to provide necessary details at the checkout page.
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