The newly-launched ITC Hotels app is designed as a one-stop destination for the hospitality chain’s luxurious offerings. Think gourmet food delivery, room reservations, table reservations, loyalty membership management, and more. By Bayar Jain
Keeping pace with changing consumer preferences, ITC’s Hotel Group has launched a one-of-its-kind app. The ITC Hotels app allows guests to access services like room reservations, restaurant reservations, food delivery and takeaway, loyalty membership essentials and more across ITC Hotels, Welcomhotels, and select Fortune Hotels.
Speaking about this launch, Anil Chadha, Divisional Chief Executive, ITC Hotels says, “The new ITC Hotels mobile app is a natural progression for the brand that prides itself on moving with the times and serving its customers in the most modern and efficient way possible. We are living in a digital world and want our guests to enjoy the ITC Hotels experience with the convenience, efficacy, innovative and interactive interface that the new ITC Hotels app offers, along with multiple benefits and privileges.”
With the new app, guests can book their stay at over 55 hotels and resorts at best rates. Additionally, Club ITC members can save up to 10 per cent on room reservations through Club ITC exclusive member rates, and earn and redeem Club ITC Green Points for stays booked directly. With the exclusive limited time offer, Club ITC members can also earn 500 bonus Green Points against materialised room reservations. Business travellers can rely on the app for contracted corporate rates, making the reservation process hassle-free and easily accessible.
The hospitality chain has consistently showcased the finest culinary traditions through its signature brands. With the new app, these delicacies can be savoured with a single click. ITC Hotels app eases table reservations at 75 plus restaurants across ITC Hotels and Welcomhotels. Moreover, you can have your favourite dishes from their iconic restaurants home-delivered through Gourmet Couch – ITC Hotels’ pan-India food delivery initiative via the app. Guests can also order through a Common Cart where one can place an order from multiple signature menus in one order, order combinations or even curated set menus. Currently, these food deliveries and takeaways are available across 12 cities (Delhi NCR, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Goa, Agra, Jaipur, Vadodara, Amritsar, and Coimbatore) with two more cities (Bhubaneswar and Guntur) in the works.
Members of Club ITC and those who hold the Club ITC Culinaire membership can manage their accounts via the ITC Hotels app. This includes keeping track of membership points, transactions, tier status, and more. What’s more—guests can earn and redeem Club ITC points on eligible orders, gift a meal or schedule a meal using the new app. For those who want a new Club ITC membership, the app also enables easy and free registrations. All it takes is one touch!