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13 Indonesian Airports Get Major Technology Upgrade

May 23, 2014

Published on May 23, 2014

Bali, Lombok, Surabaya and Makassar among hubs to receive IT boost.

Indonesian airport operator PT Angkasa Pura I has selected SITA to boost the technology at 13 airports across the country.

SITA's AirportConnect Open system, which controls the IT systems at denpasar airportcheck-in desks, gates, self-service kiosks and baggage drop facilities, will now be rolled out at 13 airports in eastern Indonesia, namely those serving Bali, Surabaya, Balikpapan, Makassar, Manado, Solo, Biak, Lombok, Ambon, Semarang, Yogyakarta, Banjarmasin and Kupang.

In addition, PT Angkasa Pura I will use SITA's passenger flow monitoring technology and local departure control systems.

"Our vision at Angkasa Pura is to run world-class airports improving the experience for all passengers, and we need a reliable platform with international exposure to get us there as quickly as possible," said Tommy Soetomo, CEO of Angkasa Pura I. "We have set an aggressive timeline to deploy the technology in all our airports within a year. This will allow us to cater for the doubling of passenger numbers expected in Indonesia over the next five years."

Handling more than 68 million passengers in 2013, Indonesia is the biggest aviation market in Southeast Asia and it continues to grow rapidly. This figure is forecast to reach more than 300m passengers by 2025.

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