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Airline baggage losses hit record low


Published on Apr 18, 2012

Airlines and airports across the world managed to successfully deliver 99.1% of checked baggage last year - the highest level on record.

According to the eighth annual SITA Baggage Report, which was released today, the rate of mishandled baggage has more than halved since 2007, down 52.4% from 18.88 bags per thousand passengers in 2007 to 8.99 bags per thousand last year.

Commenting on the report, SITA’s CEO Francesco Violante said; “This is great news for the industry. Significantly improving the handling of baggage to over 99% has saved airlines US$650 million (compared to 2010) while also providing better service to passengers. During 2011, even though we saw a rise in the number of passengers travelling to 2.87 billion passengers, the industry achieved a reduction in mishandled bags to 25.8 million. This is 6.5 million fewer bags mishandled than 2010’s figure of 32.3 million.

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